FAQ

How long will it take for my order to arrive?

We process most orders within 24 hours of your purchase and ship via USPS First Class or Priority Mail.  UPS is available at an additional cost.  U.S. orders generally take between 3 and 8 days to arrive, depending on where you live.  International orders will take longer depending on where you live and how long it takes for your package to clear customs.  If you would like other shipping options, please contact us and we can arrange quicker shipping arrangements for you for an additional cost. 

What is your return policy?

We want you to be satisfied with your purchase from WarmLegwear.com and will happily accept returns of any unopened items.  Unfortunately, for health reasons we are unable to accept returns of any opened packages of socks or tights.  To return or exchange an unwanted item, please send it to the following address: WarmLegwear Returns, PO Box 5, Hallowell, ME 04347.  A return authorization is not necessary, but it is helpful when you give us an email heads-up that a return is coming.

Do you have a printed catalog?

We don't have a printed catalog at this time. Sorry!

Do you sell wholesale?

Many of our products are available to retailers at a wholesale price.  Discounts are also offered to schools and nonprofits placing large orders on specific items.  Let us know if you are looking for something not listed on our website - we do accept special orders for specialty products or custom colors.

Is your site secure?

WarmLegwear.com uses encryption technology to ensure secure transmission of information you provide during checkout. Your transaction is protected by a Secure Sockets Layer (SSL) certificate as you enter in your personal and credit card information.  You can verify a secure checkout on our site by checking the web address (URL) in your browser window.  The first few letters on our site will change from "http" to "https" during checkout (the "s" in "https" stands for secure), indicating that you are transmitting information using a secure encrypted connection.  We also welcome customers to complete their purchase over the phone or by mailing a check or money order.


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