Policies

Privacy

WarmLegwear.com respects the privacy of our customers. When you place an order or inquiry with us, we collect only such information as necessary to complete your request.  That information (including name, address, email address, phone) will not be shared with any third parties, with the exception of those involved with shipment or payment processing.  You will not receive any offers from us via email unless you choose to sign up for our e-newsletter. 

Security

WarmLegwear.com uses encryption technology to ensure secure transmission of information you provide during checkout. Your transaction is protected by a Secure Sockets Layer (SSL) certificate as you enter in your personal and credit card information.  You can verify a secure checkout on our site by checking the web address (URL) in your browser window.  The first few letters on our site will change from "http" to "https" during checkout (the "s" in "https" stands for secure), indicating that you are transmitting information using a secure encrypted connection.  We also welcome customers to complete their purchase over the phone or by mailing a check or money order.

Returns

We want you to be satisfied with your purchase from WarmLegwear.com and will happily accept returns of any unopened items.  Unfortunately, for health reasons we are unable to accept returns of any opened packages of socks or tights.  To return or exchange an unwanted item, please send it to the following address: WarmLegwear Returns, PO Box 5, Hallowell, ME 04347.  A return authorization is not necessary, but it is helpful when you give us an email heads-up that a return is coming.  We process our return in batches (once every two weeks, generally) - so don't be alarmed if you don't see an immediate credit to your account.  


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